By clicking on any Frequently-Asked-Question, you can find answers to questions most commonly asked.
If you are able to locate an answer to your particular questions, contact us for further assistance.
What is Renderotique?
We are an adult-oriented online marketplace, providing 3D graphic designers and artists, both professionals and hobbyists alike, a place to sell their comics and images.
What products do you offer?
We offer a wide variety of digital content and tools to help artists with their creation of comics and images.
What happens when I order something? How do I receive my purchase?
All products sold at Renderotique are available exclusively in digital download format. Upon successful completion of the checkout process you will be provided links to your purchase for immediate download.
What if I lose my files? Can I redownload from previous purchases?
Absolutely! If you ever need to replace downloaded product files you can simply request new download links directly from your Downloads page in your account settings menu. Even though you can review your entire order history online we also recommend that you retain a copy of your transactions for your own records.
How can I be sure I'm buying a quality product?
All products sold at Renderotique are thoroughly tested and/or rated before being placed in the store. We test/rate not only to make sure the product contains everything it is supposed to, but to make sure that the product you are getting meets our quality standards and is worth the price being asked for it.
What if I need help?
If you have a problem ordering or a problem with something you have ordered, please contact us. We will respond to you within 2 business days but usually much sooner.
What currency choices are available?
All transactions made through Renderotique are in US currency.
What will appear on my credit card statement?
All purchases from our site will appear as “CGbytes” on your credit card statement.
Is it safe to use my credit card in the store?
All transactions in our store are completed on a secure server. We never see your credit card number and it is not stored anywhere on our site. Renderotique is a PCI compliant site.
What is your refund policy?
How can I sell my Comics on Renderotique?